Return & Refund
Effective Date: 1st June 2025
Company Name: GOLD WAVES MARKETING SDN. BHD.
Company Registration No.: 202201021005 (1466702M)
Business Address:
UNIT: E232A (SECOND FLOOR), SUNSURIA FORUM @ 7TH AVENUE
NO. 1, JALAN SETIA DAGANG AL U13/AL,
SEKSYEN U13, SETIA ALAM,
40170 SHAH ALAM, SELANGOR, MALAYSIA
Email: andenzcheng@hotmail.com
1. All Sales Are Final
We take pride in the quality of our products. As such, we do not accept any returns, exchanges, or refunds once a purchase is made. Please ensure that you review your order carefully before completing the transaction.
2. Damaged or Defective Items
In the unlikely event that you receive a product that is damaged or defective upon arrival:
- Please contact us at andenzcheng@hotmail.com within 48 hours of receiving the item.
- Provide your order number, a clear photo of the product, and a description of the issue.
- We will assess the situation and offer a resolution at our sole discretion, which may include a replacement if deemed appropriate.
3. Contact
For any issues or questions, please contact our support team at:
📧 andenzcheng@hotmail.com